Got questions? We have the answers,
FAQs
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What’s your return policy?
We offer 30-day returns on unused items. Email thesunnahtv1@gmail.com with your order number and we’ll guide you through a quick return or exchange.
Do you offer free shipping?
Yep! Free US shipping on orders over $50. Orders under $50 ship at a flat rate shown at checkout.
How long does shipping take?
Most orders ship out in 2–3 business days. Delivery usually takes 3–7 business days depending on your location.
Can I change or cancel my order after placing it?
If it hasn’t shipped yet, email us ASAP at thesunnahtv1@gmail.com. We’ll try to catch it before it leaves the warehouse.
Where do you ship?
Right now we ship within the United States only. International shipping is on our future list—sign up for our newsletter to stay updated.
My package arrived damaged. What should I do?
Email thesunnahtv1@gmail.com within 7 days of delivery with photos of the damage. We’ll arrange a replacement or refund, no hassle.
Are your products kid-friendly?
Yes! Many of our items—especially children’s books and games—are curated specifically with families in mind. Product pages list any age recommendations.
How do I know if an item is back in stock?
If a product is sold out, use the “Notify Me” button on the product page and we’ll email you the second it’s restocked.
Can I buy in bulk for events or schools?
Yes, we welcome bulk orders for community events, schools, or gifts. Email thesunnahtv1@gmail.com with what you need and we’ll work out a custom plan.